Yes, all prices do include set up. We do provide free delivery to most of the metro area. Please click thru the reservation process to determine the delivery rate for your location. To see delivery locations visit our delivery page. If you do not see your location, please call us at 651-308-7145.
Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as the day before for no extra charge. If this is the case, we will call the day before your rental to confirm that someone will be at the party location.
A: We will set up at parks but most parks do NOT have electricity. You may need a generator. We rent generators for $75.00/day including a full tank of gas. Parks also require additional insurance which we provide for an additional $60. You must notify Jumpity Jump that you need park insurance at least 3 days in advance to your rental date.
A: If you need to cancel your event for any reason (Illness, weather, etc.) Jumpity Jump does not give refunds. Instead, you will receive a rain check for the money you have already deposited which is transferable to another date in the future. You can also check out our Policies page under the About Us section for more weather related information.
A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We do not want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.