Policies
Things you should know
Delivery times are set by Jumpity Jump but often with the input of the customer. Jumpity Jump delivers and picks up between the hours of 8am and 9pm. Deliveries may be made a few hours in advance to the requested delivery time to accommodate our busy schedule. Any rental requesting a later pick up time will be subject to additional charges. Most moonwalk rentals can be set up within 15 - 20 minutes assuming there is easy access to the setup location and no other obstacles occur. Upon set up we ask that someone over the age of 18 years of age be present to listen to the safety rules, instructions and sign a release of liability form required by insurance. Any questions regarding the setup procedure and delivery should be directed to (651)308-7145 or by emailing reservations@JumpityJumpMN.com
To avoid injury and/or damage to property we have some very important safety rules and procedure that we require all of our customers to follow. It is important to note that all of our staff have been through extensive safety training that can ensure they properly ensure the fun and safety of those at your party. The rules are as follows....
1. Remove Shoes - All riders must remove their shoes to prevent injury to other riders and to prevent unnecessary dirt, leaves, and grass into the moonwalk.
2. No Food, Candy or Drinks - To prevent choking and spills absolutely not food or drinks of any kind are allowed in the moonwalk. Any trash, food, decorations etc found in the moonwalk and require cleaning will result in a cleaning charge up to $50.
3. No Flips - Flips are not allowed in any moonwalk. To prevent back and neck injuries avoid flips.
4. No Silly String - Silly string just like gum will cause major damage to the material and eventually cause the material to discolor. Please refrain from any silly string or stick substances or you will be charged a cleaning fee.
5. No Sharp Objects - As the moonwalk is completely inflated with air, please keep all sharp and hot objects away from the material. This includes, glass, fire, etc.
1. Remove Shoes - All riders must remove their shoes to prevent injury to other riders and to prevent unnecessary dirt, leaves, and grass into the moonwalk.
2. No Food, Candy or Drinks - To prevent choking and spills absolutely not food or drinks of any kind are allowed in the moonwalk. Any trash, food, decorations etc found in the moonwalk and require cleaning will result in a cleaning charge up to $50.
3. No Flips - Flips are not allowed in any moonwalk. To prevent back and neck injuries avoid flips.
4. No Silly String - Silly string just like gum will cause major damage to the material and eventually cause the material to discolor. Please refrain from any silly string or stick substances or you will be charged a cleaning fee.
5. No Sharp Objects - As the moonwalk is completely inflated with air, please keep all sharp and hot objects away from the material. This includes, glass, fire, etc.
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For the safety of everyone involved, Jumpity Jump reserves the right to cancel your reservation with justified weather related reasoning at anytime. Although, we often leave the decision to the customer, Jumpity Jump has extensive knowledge on weather conditions and how they affect the moonwalks. If a customer wishes to cancel for any reason, whether it be because of illness, weather etc, they will have the option to utilize their deposit toward a rental on another date or subject to no refund.
Rain - If the rain is a light shower Jumpity Jump will let you make the call. If it is a downpour or thunder storming outside we will call you and suggest using a rain check.
Wind - Wind is a major safety factor when renting an inflatable. When wind gusts exceed 20mph Jumpity Jump will suggest that the rental be moved to another date for the safety of the users.
Temperature - Temperatures in the fall can sometimes take a dip. In this scenario Jumpity Jump reserves the right to not set up when the temperatures drop below 45 degrees. The material the inflatables are made out of can become very stiff and difficult to roll up which can cause an issue during transportation and storage of the inflatable.
Rain - If the rain is a light shower Jumpity Jump will let you make the call. If it is a downpour or thunder storming outside we will call you and suggest using a rain check.
Wind - Wind is a major safety factor when renting an inflatable. When wind gusts exceed 20mph Jumpity Jump will suggest that the rental be moved to another date for the safety of the users.
Temperature - Temperatures in the fall can sometimes take a dip. In this scenario Jumpity Jump reserves the right to not set up when the temperatures drop below 45 degrees. The material the inflatables are made out of can become very stiff and difficult to roll up which can cause an issue during transportation and storage of the inflatable.
All reservations require that a liability release for be signed by someone over the age of 18. The liability release form covers all of our rules, policies and conditions and is required by insurance. The lessee is in full charge of the Jumpity Jump equipment operation, and is in good working order upon rental completion. In addition Jumpity Jump is not responsible for injury occurring to the lessee or to any other persons using the equipment during the rental period.